About Us

Company Profile

Bottoms Insurance Services was founded by Kay Bottoms in 1987. Over the past 20 years, she has grown the agency into one of the largest in the state. Kay’s warm and friendly customer service and her welcoming manner makes people want to do business with her and the rest of the loyal agents and customer service representatives. Kay’s philosophy is to serve the customer’s insurance needs and provide them with the comfort of doing business with someone who understands them and who will go the extra mile to take care of them. There is more than 50 years of insurance experience at Bottoms Insurance Services and providing the best service possible to its customers and community is the number one priority. They know what customers expect of an insurance provider and they offer policies that give clients choices and consistently provide service that focuses on their needs. Bottoms Insurance Services is an independent insurance agency representing many different insurance carriers and because of this, the agents at Bottoms Insurance Services can protect their clients from the unexpected, save them money and give them peace of mind that they have the coverage they need.

Shannon Wooten
“Being Agency Manager doesn’t mean I’m not involved, I am still very hands-on and enjoy my relationship with each and every customer.”

Shannon joined the Bottoms team in October 2008. She has over 15 years of insurance experience. She started her insurance career as a customer service representative and within a year was promoted to office manager. Shannon has an extensive background in insurance and is very knowledgeable in every aspect of the industry.

Shannon enjoys working with people to find the right “fit” to their insurance needs. “I love the feeling I get when a customer leaves our office and I know that insurance-wise they are protected.”

Shannon resides in Nashville with her family. Over the years she has enjoyed serving as Secretary of the Bailey Chamber of Commerce, Director of the Miss Bailey Pageant and PTO committees at both elementary and middle school levels. She also participates in the United Way and The American Heart Association. She is an active member of the Rocky Mount Chamber of Commerce. In her spare time she enjoys reading, working out, fishing, working outside and spending as much time as possible at the beach.


Our Mission

Bottoms Insurance Services exists to outshine the competition and provide insurance to our clients through risk management and quality financial services.

Our Goal

Our goal is to earn your trust first and business second. We search for the best insurance companies for each and every situation.